eBike Library

Explore the North Metro Area by eBike!

The eBike Library provides affordable access to electric bikes for commuting, errands, recreation and connections to transit. Rent an eBike from a participating Smart eHub and discover a new way to get around!

Locations

Northglenn Recreation Center (City Hall Complex) – Racks 01 & 02
Denver Premium Outlets in Thornton (Bus Plaza Station behind the food court) – Racks 01 & 02
Downtown Westminster (Eaton Street Apartments garage) – Racks 04 & 05

The below map shows each eHub location with a green and white bicycle icon.

How it Works

Step 1: Request Access

Complete Interest Form (below)

Step 2: Receive Your Enrollment Email

Upon review, Smart Commute will send you:

Program enrollment instructions
Rider waiver and agreement
Safety training information
App download instructions

Step 3: Complete Safety and Operations Training

Before your first rental, you must complete the eBike safety and operations training. Topics include:

Safe eBike operation
Traffic laws, trail etiquette, and safe riding practices
Parking and locking procedures
Using Smart eHub locations

Step 4: Download the eBike Library App

At the end of the safety training, participants will receive instructions to:

Download the eBike Library App
Create an account
Add a payment method or complete participant-specific account setup requirements
Receive access to the program

Before your account can be activated, you will need to download the eBike Library app and complete the account setup requirements. Most participants will need to add an accepted payment method (Credit card, CashApp Pay, Apple Pay, Amazon Pay, or Google Pay). Free and reduced-cost rentals are available for qualified-income participants. Those who qualify will receive separate account setup instructions.

Step 5: Rent, Explore, and Return

Rent an eBike from a participating Smart eHub and return it to a participating Smart eHub location when finished.

FAQs

What kind of eBikes does the Library use?

Smart Commute uses Tern NBD low-step electric bikes that electrically assist up to 20 mph. These eBikes are compatible for individuals of varying heights and abilities, maximizing accessibility. Each bike comes with a front basket and rear rack.

Where can I check out an eBike?

eBikes are available at participating Smart eHub locations

Northglenn Recreation Center (City Hall Complex) – Racks 01 & 02
Denver Premium Outlets in Thornton (Bus Plaza Station behind the food court) – Racks 01 & 02
Downtown Westminster (Eaton Street Apartments garage) – Racks 04 & 05

How long can I rent an eBike?

Rental periods range from one hour up to two weeks, depending on availability and program guidelines. Participants planning to keep an eBike for seven or more days will be asked to indicate that during the checkout. Smart Commute will coordinate any additional accessories and a battery charger needed for longer-term rentals.

How much does it cost and what forms of payment are accepted?

$5/hour
$35 daily
$180 for a week
$380 for two-weeks

Major credit cards are accepted via the eBike Library app. An authorization hold of $380.00 will be placed on the participant’s payment method at checkout. Rental fees may continue to appear in the app while an eBike is checked out; however, participants will only be charged for their actual rental period.

Why do I have to request access first?

The eBike Library is a managed community program. Requesting access helps Smart Commute verify participant information, prevent fraudulent registrations, and ensure participants receive the correct enrollment and account setup instructions.